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Acton Pharmacy, part of the Dinno Health Family of Pharmacies, is seeking the highest caliber of personnel to assist us with providing high quality services to our customers. We are seeking a Customer Service Representative to work at Acton Pharmacy. Currently we need help on Tuesdays and Wednesdays from 3:30-8 PM, as well as every other Sunday from 9 AM - 4 PM, but other hours are likely available.
DUTIES/RESPONSIBILITIES:
1. Comply with all applicable company policies and procedures.
2. Develop and maintain working knowledge of(i) current HME products and services offered by the Branch, and (ii) all applicable governmental regulations.
3. Maintains a working knowledge of available products and services offered by the store as required
4. Maintains pleasant and professional rapport with customer
5. Processes sales transactions for cash or credit sales according to store policies and procedures
6. Refers customer to appropriate staff regarding any applicable insurance guidelines regarding eligibility for coverage and reimbursement
7. Stocks and re-stocks retail areas with proper stock replacement
8. Informs management of stock orders that need re-ordering
9. Completes all accounting or close of day transactions as required by management in a timely manner.
10. Assist with prescription delivery preparation as necessary
11. Promote services and products to referral sources in the community as appropriate.
12. Assist with implementation of quality improvement program to meet company and accreditation standards.
13. Report equipment hazards and/or product incidents as required in accordance with company policies and procedures.
14. Dresses appropriately and maintains proper hygiene for work environment
MINIMUM QUALIFICATIONS:
1. Attending high school or possess high school diploma
2. Must be at least 16 years old
4. Effective verbal and written communication skills
5. Willingness to be trained on home medical equipment
PHYSICAL DEMANDS:
Sitting, standing, walking at desk or in the Pharmacy. Operation of office machinery and computer equipment. Occasionally lift/move items up to 50 pound. Visual abilities to include reading, distance vision and peripheral vision
Job Type: Part-time
Pay: $18.00 per hour
Benefits:
Shift:
Weekly day range:
Work Location: In person
Part Time
Retail
$33k-42k (estimate)
07/01/2023
09/03/2024
actonpharmacy.com
Acton, MA
<25
Retail
The job skills required for Customer Service Representative include Customer Service, Products and Services, Written Communication, Coordination, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.